FAQ
What is your shipping policy?
Within the continental United States we are pleased to offer free Ground Shipping for orders $150 or more via UPS. Priority and International services are available for an additional fee.
When will my order ship?
Most orders ship within 5-6 business days of purchase unless a specific ship date is indicated on the product. Delivery times are provided solely as guidelines and are subject to change at any time.
Most orders ship within 5-6 business days of purchase unless a specific ship date is indicated on the product. Delivery times are provided solely as guidelines and are subject to change at any time.
Do I have to pay duty and import charges when shipping internationally?
Shipments outside of the US may be subject to import taxes. The product pricing is exclusive of taxes. Once your order arrives at its destination you will be required to pay all import duties, customs and local sales taxes levied by the country you are shipping to, in order to release your order from customs.
What payment method do you accept?
We accept all major credit cards (AMEX, Visa, Mastercard) and Paypal.
We accept all major credit cards (AMEX, Visa, Mastercard) and Paypal.
My product arrived damaged. What do I do?
If your item arrives damaged please email redbelliedusa@gmail.com within 72 hours of delivery with photos and your order #.
If your item arrives damaged please email redbelliedusa@gmail.com within 72 hours of delivery with photos and your order #.
What is your return policy?
We hope you love your Redbellied purchase, but if you change your mind we accept the return of any unused, unaltered goods, within 14 days of delivery. All items purchased on Final Sale are not eligible for returns. Please note that Redbellied's returns are not covered or reimbursed by us - we recommend using a prepaid, traceable method to ensure safe delivery. Refer to our Return Policy on the bottom of the page for the full Return Guide.
We hope you love your Redbellied purchase, but if you change your mind we accept the return of any unused, unaltered goods, within 14 days of delivery. All items purchased on Final Sale are not eligible for returns. Please note that Redbellied's returns are not covered or reimbursed by us - we recommend using a prepaid, traceable method to ensure safe delivery. Refer to our Return Policy on the bottom of the page for the full Return Guide.